AMOS uses Valuemation as a highly available integrating general solution for all ITIL® processes – for example, Asset Management, Configuration Management, Change Management, License Management, costing & charging and Service Request Management.

ITIL®-compliant control of the company's global customer service with Valuemation and USU KnowledgeCenter.

Different Valuemation installations for the internal service desk, global customer inquiries and a machine portal. Also deployed are USU KnowledgeCenter as a solution database and Aspera License Management.

Automation of central IT processes, such as procurement, installation, relocations and contracts. Mapping of over 100,000 systems with 700,000 assets.

Valuemation is used as a centralized system for pan-European consolidation, standardization and quality assurance of the corporate IT.

Case Study Baloise

1.23 MB

Valuemation is implemented as the central system to control the lifecycle of the complex IT and non-IT systems.

RUAG Case Study

1.34 MB

Valuemation is used as a Configuration Management system for global control of about 200,000 systems.

Cost-efficient, ITIL®-compliant administration and control of 5,000 systems with 20,000 components. More:

Case Study SIG

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Introduction of a knowledge-based Service Management solution for the company's IT and real estate management systems.

(Wüstenrot & Württembergische AG)
Management of 40,000 IT systems for the processes Asset, CMDB, Contract, Procurement, Incident, Problem, Change and Service Request Fulfillment.

Implementation of an IT Financial Management system for customer-oriented service calculation, budgeting and transparent IT service billing.

IT-supported implementation of the service processes defined according to ITIL® with Valuemation as the central application – for example, for CMDB, Incident, Change and License Management. More:

Case Study ZDF

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Cause-related billing of traceable, cost-transparent IT services provided to the specialist departments by Valuemation.

Deployed in the internal Service Management system. The IT department introduced new user-oriented services with software support by INSEL.

German Federal Employment Agency

Valuemation supports all processes at the agency, from planning to procurement and deployment through to disposal of existing IT stock, and manages all 160,000 PC installations throughout the country.

German Federal Employment Agency

Successful introduction of an IT cost accounting system.

Valuemation offers seamless process support of the services and also helps to secure new customer segments in the leasing of IT goods.

Trouble ticket system used at KDVZ, Hellweg-Sauerland.

Implementation of a full Business Service Management system in phases. Implementation of a CMDB, mapping of logical dependencies ("technical chains of effects"), automated E2E monitoring and reporting.

Implementation and successful operation of myCMDB for IT Service Management throughout the organization.

Implementation of an IT Asset Management system for the transparent administration of 20,000 systems.

myCMDB manages IT values transparently and audit-conformant under intense security conditions.

Valuemation supports a wide variety of ITIL® processes – for example, all planning flows in addition to Asset Management, Contract Management, Configuration Management, License Management and Change Management.

TRS Leasing uses OMEGA technology for Portfolio Management on demand. myCMDB is used for internal stock administration and transparent IT management of more than 100,000 customer assets.

Mapping of the ITIL® disciplines in the areas of service operations and service transition: Incident, Problem, Change, Asset, CMDB, Contract, License, Inventory and Dependency Mapping. Transparent control of more than 100,000 systems and 350,000 tickets per year.

Implementation of INSEL for cost and service transparency for internal and external customers according to the industrial standard ITIL®.

Implementation of IT Asset Management, CMDB, License Management as well as IT planning and budgeting for comprehensive IT controlling according to the ITIL® standard.

myCMDB is used as the central system to control the entire IT landscape and the user help desk.

Widespread international use of Valuemation for knowledge-based Service Management.

Keeping a tight grip on corporate risk – professional risk management with INSEL at the ZG Raiffeisen.