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USU * The Knowledge Business Company
USU * The Knowledge Business CompanySearch         
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BUSINESS SERVICE MANAGEMENT KNOWLEDGE BUSINESS BUSINESS SOLUTIONS
 
VALUEMATION 
 
Service Economics
>Service Portfolio Management
>Service Level Management
>Planning & Calculation
>Costing & Charging

Service Asset Lifecycle Management
>Contract Management
>Software License Management
>Procurement
>Asset Management

Service Operations
>Service Request Management
>Incident Management
>Problem Management
>Change Management
>Configuration Management

Service Monitoring
>Event & Availability Management
>Infrastructure Monitoring
>Service Monitoring
>Service Level Monitoring
  
USU KNOWLEDGECENTER 
 
>USU KnowledgeMiner:
Search Engine
>USU KnowledgeGuide:
Guided Dialogs
>USU KnowledgeBase:
Document Management
 
USU KNOWLEDGECENTER EXPRESS 
  
KNOWLEDGE SOLUTIONS 
 
>Enterprise Search
>Solution Databases
in the IT Service Desk
>Knowledge Databases
in Call Centers
>Knowledge Portal
>Knowledge Management in Social-Service Organizations and Groups
>Knowledge Management Consulting
>USU KnowlegdeCenter "on demand" as Software-as-a-Service
 
CONSULTING 
 
>Software Architectures
>Development Models
>EAI
>ITIL
 
INDIVIDUAL SOLUTIONS 
 
>Automotive Industry
>Building and Loan Associations
>Social-Service
Organizations and Groups
>Public Sector
 
IBM SOLUTIONS 
 
>IBM OmniFind
>IBM Lotus
>IBM WebSphere
 
PROJECT SUPPORT 
 
  Events
USU World 2012 - The Knowledge Business Conference
> more
> other...
line Trainings
> Latest training offers...
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News
Valuemation 4.2 and USU KnowledgeCenter 5.4 Receive International ITIL® Certification
> more
CCA International will use USU KnowledgeCenter in the future - USU wins first customer in the United Kingdom
> more
> other...
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