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USU * The Knowledge Business Company
USU * The Knowledge Business CompanySearch         
USU KNOWLEDGECENTER
USU KnowledgeMiner:
Search Engine
USU KnowledgeGuide:
Guided Dialogs
USU KnowledgeBase:
Document Management

USU KNOWLEDGECENTER EXPRESS

KNOWLEDGE SOLUTIONS
Enterprise Search
Solution Databases
in the IT Service Desk
Knowledge Databases
in Call Centers
Knowledge Portal
Knowledge Management in Social-Service Organizations and Groups
Knowledge Management Consulting
USU KnowlegdeCenter "on demand" as Software-as-a-Service
Global Searches: Enterprise Searches
Information is often stored in many different systems and formats. Very often, users don't know exactly where certain information is stored and thus waste a lot of time each day searching for the relevant, current and important data that they need.

USU KnowledgeMiner is an intelligent search engine that lets you search for documents and data in any source system. This means that, for users, the USU KnowledgeMiner is their "single point of access" for getting a hold of all data available throughout an enterprise. This means that you can efficiently make available to different target groups the relevant information that they need for their respective business processes.

In contrast to a "normal" search engine, USU KnowledgeMiner learns directly from users which documents fit to their search query. When conducting a similar search, these documents are shown automatically at the top of the hit list. At the same time, the learning mechanism can be configured separately for different application areas in order to meet the specific preferences of various user groups.

Here's how you can benefit by using the USU KnowledgeMiner:

  • Fast launching of searches from familiar environments (MS Office, portal, browser, etc.)
  • Considerably shorter search times
  • Information is automatically provided based on a personal interest profile
  • The time and effort for system maintenance are drastically reduced (Zero Administration Approach)


With one single search query, you can search through all systems according to specified key words, whether this involves internal sources like file and mail systems or external ones on the Internet. It's no longer necessary to log on again at different source systems because access rights are automatically applied as needed.

USU KnowledgeMiner is a primary module in the USU KnowledgeCenter, a product suite designed to allow quick access to useful information in knowledge-intensive business processes.

Click here to find out more about the functions and benefits of the USU KnowledgeMiner.

  Brochures
Enterprise Search 
Website Search 
USU KnowledgeMiner 
USU KnowledgeMiner with IBM OmniFind 

Case Study
VfB Stuttgart 1893 e.V.:
Germany's premier league soccer club is a champion in information management
 

Further information
Support
KnowledgeMiner Demo CD
Knowledge Management Consulting

Contact person
USU AG
Sven Kolb
Spitalhof
D-71696 Möglingen

Phone: +49.7141.4867-404
Fax: +49.7141.4867-909
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