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Download informazioni sui prodotti: Business Service Management
Tutti informazioni in inglese.

About us

USU Group - Company Profile
(500 KB)

Our Solutions

Service Economics:
Creating a strategic basis for integrated IT service management

(1,06MB)
Service Asset Lifecycle Management:
Controlling and optimizing your complete IT lifecycle
(available soon)

(712 kB)
Service Operations:
Integrated service management for economical provisioning of services

(515 KB)
Service Monitoring:
Keeping track of the readiness of your IT infrastructure and adherence to service levels (SLAs)
(available soon)



Relevant Modules for Service Economics

Valuemation Service Portfolio Manager
(available soon)


Valuemation Service Level Manager
(available soon)


Valuemation Service Request Manager
(155KB)
Valuemation Planning & Calculation Manager
(140 KB)
Valuemation Costing & Charging Manager
(144 KB)
ZIS System

ZIS Service Explorer

ZIS Service Level Monitor (ZISSLM)


Relevant Modules for Service Operations

Valuemation Service Request Manager
(155KB)
Valuemation Asset Manager
(149 KB)
Valuemation CMDB Manager
(146 KB)
Valuemation Incident Manager
(148 KB)
Valuemation Problem Manager
(168 KB)
Valuemation Change Manager
(147 KB)
USU KnowledgeCenter
(1,05MB)
ZIS System

ZISGUI

ZIS Service Level Monitor (ZISSLM)


Relevant Modules for Service Asset Lifecycle Management

Contract Manager
(133 KB)
License Manager
(140 KB)
Procurement Manager
(140 KB)
Asset Manager
(149KB)
Valuemation Inventory
(134 KB)
Valuemation Dependency Mapping
(148 KB)

Relevant Modules for Service Monitoring

Monitoring Manager
(139 KB)
Service Level Manager
(159KB)
ZIS System

ZIS Service Explorer

ZIS Service Level Monitor (ZISSLM)


Training Center

All trainings at a glance
(1,04 MB)
Terms and conditions
(362 KB)
Fax registration
(33 KB)

Certificates

ITIL® v3 certificate by Pink Elephant for USU solutions
(65,5 KB)

  Comunicati stampa
USU´s annual report receives LACP Platinum Award
 vai

USU Valuemation 4.1 for Knowledge-Based Service Management Now Available
 vai

 altri...

Events
21.06.2011
ITSM Conference with USU Valuemation
 vai

27.09.2011
IT-Service & Business Service Management
 vai

 altri...

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