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USU * The Knowledge Business Company
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BUSINESS SERVICE MANAGEMENT KNOWLEDGE BUSINESS BUSINESS SOLUTIONS
 
VALUEMATION 
 

Service Economics
>Service Portfolio Management
>Service Level Management
>Planning & Calculation
>Costing & Charging

Service Asset Lifecycle Management
>Contract Management
>Software License Management
>Procurement
>Asset Management

Service Operations
>Service Request Management
>Incident Management
>Problem Management
>Change Management
>Configuration Management

Service Monitoring
>Event & Availability Management
>Infrastructure Monitoring
>Service Monitoring
>Service Level Monitoring
 
USU KNOWLEDGECENTER 
 
>USU KnowledgeMiner:
Ricerca
>USU KnowledgeGuide:
Dialoghi guidati
>USU KnowledgeBase:
Gestione della documentazione
 
KNOWLEDGE SOLUTIONS 
 
>Enterprise Search:
Ricerca aziendale
>Banca dati delle soluzioni nello user help desk
>Banche dati della conoscenze nel call center
>Portale della conoscenza
>Gestione delle conoscenze in organizzazioni sociali e associazioni
>Knowledge Management Consulting:
Consulenza per la gestione delle conoscenze
>USU KnowledgeCenter "on demand" come soluzione Software-as-a Service
 
CONSULENZA 
 
>Software Architectures
>Development Models
>EAI
>ITIL
 
SOLUZIONI SU MISURA 
 
>Automotive Industry
>Building and Loan Associations
>Social-Service Organizations
and Groups
>Public Sector
 
SOLUZIONI IBM 
 
>IBM OmniFind
>IBM Lotus
>IBM WebSphere
 
ASSISTENZA PER I PROGETTI 
 
  Events
23.05.2012
USU World 2012 - The Knowledge Business Conference
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News
Valuemation 4.2 and USU KnowledgeCenter 5.4 Receive International ITILĀ® Certification
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CCA International will use USU KnowledgeCenter in the future - USU wins first customer in the United Kingdom
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