ICMI CC Connections Chicago 2019

Connections start with a conversation and ICMI’s CC Connections is the best place when it comes to customer service. With opportunities to connect in speaking sessions, the exhibit hall and with fellow attendees, it promises to be an exciting time for everyone in the contact center and service industry.

ICMI Connections is attended by 1200+ customer service and contact center professionals from all industries and all sizes of contact center. Over the course of 3 days, Contact Center Connections also offers intense, hands-on workshops, exclusive tours of local contact centers, 60-minute main sessions, panel discussions, case studies, and inspiring keynote presentations. The event is hosted by ICMI, a trusted advisor in the contact center industry for over 30 years.

Unymira is a provider of customer service and knowledge management software solutions that transform how businesses engage with customers and foster customer success. Unymira’s knowledge management platform centralizes internal knowledge, captures new customer service insights and empowers agents to help more people faster. This creates a future-proof foundation for any customer service strategy to deploy chatbots, voice assistants like Alexa, self-service and more. Learn more at booth #608 in the demo hall at the Hyatt Regency Chicago in Chicago, IL.

Get a 25% discount on conference passes with the following code: 2CEX-TBe93

Register here.

We look forward seeing you there!

The event at a glance

Oct 28 - 30, 2019
Hyatt Regency Hotel
60601 Chicago, 151 E. Wacker Drive
Event website
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