According to the figures for the first quarter of 2019 published today, the largest European solution provider for digital customer services increased its consolidated revenue (IFRS) by 4.6% to EUR 22.0 million (Q1 2018: EUR 21.0 million).
A Bavarian insurance company, the Versicherungskammer Bayern, is breaking new ground in customer service. Together with Unymira, a business unit of USU, Germany's largest public insurer successfully completed a cutting-edge project using Alexa ...
In order to leverage the great potential of digital customer services, USU's Unymira business unit is offering an innovative, and comprehensive portfolio of solutions at the ICMI Contact Center Expo 2019.
According to the figures for 2018 published today, USU Software AG increased its consolidated revenue (IFRS) by 7.3% year-on-year to EUR 90.5 million (2017: EUR 84.4 million).
The Gartner Peer Insights Customers' Choice Distinction Is Based on Feedback and Ratings From End-User Professionals Who Have Experience Purchasing, Implementing and/or Using the Product or Service.
USU business unit Unymira has opened a new communication channel for customer service via Amazon’s Alexa.
USU's unymira business unit is one of the first worldwide to offer voice powered customer service via Amazon's Alexa.
Gabriele Walker-Rudolf was appointed as a member of the Supervisory Board by resolution dated January 17, 2019.
Unymira, a business unit of USU, has once again been recognized for its intelligent and innovative knowledge management solutions.