Your expert for customer first-solutions in Customer- & IT-service

Unymira is one of the leading providers of customer-first solutions. We combine proven digital strategies, an inspiring digital experience, professional IT implementation expertise, and market-leading software products in the areas of customer and IT self-service.

This formula for success propels your company and your products forward to achieve greater success.

We offer you the perfect network that connects technology to people along your customers’ entire customer journey. This keeps the right digital solution at your fingertips, one that will allow you to win, support, and retain your customers.

Social Media Customer Service

Professional Customer Service within the social media channels through the in-box bundling all customer-service inquiries. Publishing, monitoring and analysis-functionalities are also provided.

Social Media Customer Service

Knowledgemanagement and self-service

Customized, high-quality delivery of data that smoothes the way to quickly provide information based on intelligent knowledge base and self-service-solutions.

Knowledgemanagement and self-service

Chatbot

Our chatbot, Motty offers you the ability to provide customer service around the clock, prescreening requests for more complex topics to create a better customer-service experience.

Chatbot

Application Management

Safeguarding of the long-term operation, maintenance, and further development of applications – regardless if unymira developed them or not.

Application Management