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IT-Management

Business- and
IT Service Management

Software solutions and consulting for BSM and ITSM based on ITIL®-compliant service lifecycle management.

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Software License
Management

With SmartTrack for cost-optimized, legally secured software license management.

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Business Service
Monitoring

With ZIS system for highest levels of reliability and service level conformance for business-critical IT services.

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Digital Interaction

Portals and
mobile solutions

By Business Solutions offers conceptualization, development, maintenance and operation.

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Social Media
Monitoring

Social Media Monitoring, Analysis & Reporting and Social CRM for the best customer service.

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Knowledge and
solution databases

With Knowledge Center for organization and optimum provision of knowledge.

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Big Data
Analytics

A flexible and scaleable platform to analyse Big Data as a basis for data-driven services.

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News

USU Software AG publishes provisional figures for the first 9 months of 2017

Increasing orientation toward SaaS by customers and necessary additional investment in foreign markets impact business performance and planning.

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KCenter USU AG Receives 2017 CUSTOMER Contact Center Technology Award

KCenter USU AG announced today that TMC, a global, integrated media company, has named Knowledge Center as a 2017 Contact Center Technology Award winner, presented by CUSTOMER magazine.

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USU self-service application awarded integration certification by ServiceNow

KCenter USUs self-service solution Smart Link was awarded certification by ServiceNow. The certificate confirms that Smart Link has successfully passed a series of defined tests focusing on integration, interoperability, security, and performance. 

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