Forrester Research:

A Comparison of 20 Vendors
of ITSM Software from the Cloud

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USU Valuemation 4.6:

Perfect coordination for user-friendly,
highly available IT services

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Business- and
IT Service Management

Software solutions and consulting for BSM and ITSM based on ITIL®-compliant service lifecycle management.

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Software License

With SmartTrack for cost-optimized, legally secured software license management.

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Business Service

With ZIS system for highest levels of reliability and service level conformance for business-critical IT services.

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Digital Interaction

Portals and
mobile solutions

By Business Solutions offers conceptualization, development, maintenance and operation.

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Social Media

Social Media Monitoring, Analysis & Reporting and Social CRM for the best customer service.

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Knowledge and
solution databases

With Knowledge Center for organization and optimum provision of knowledge.

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Stephan Pflanzer appointed as Managing Director for Development at Aspera

Aspera announces management changes to maintain dedication to high customer satisfaction and increase strategic product development. Co-founder Keith Sauvant will hand-over the development reigns to Stephan Pflanzer in January 2017 and move to the product management team to reinforce Aspera’s strategic development.

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Heidelberg and USU successfully implement “Big Data for Smart Service” development project

Heidelberger Druckmaschinen AG (Heidelberg) is expanding its service portfolio in cooperation with USU Software AG (USU) to respond to customer requirements with additional data-based services. The big data platform developed together with USU provides the basis for a range of innovative, data-based services that Heidelberg will be offering in the future via the “Heidelberg Assistant” customer portal presented at drupa 2016.

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USU KCenter awarded as one of the 20 Most Promising Knowledge Management Solution Providers 2016 by CIOReview

USU KCenter, one of the largest provider of IT and knowledge management solutions, announced today that it has earned a place in the list of CIOReview’s 20 Most Promising Knowledge Management Solution Providers 2016.

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